ckb88's Privacy Policy
Your personal information is stored with the highest level of security at ckb88. This policy explains in detail what information we collect, how we use it, and what your rights are.
This privacy policy ("Policy") applies to the ckb88 platform and all related services. By using our platform, you are considered to have agreed to the terms described below. If you have any questions about your privacy, please contact our support team.
What Information We Collect
ckb88 collects limited and relevant information to provide its users with a secure and personalized experience. The different types of information are described below.
Identity Information
Your name, date of birth, national ID number, or passport details provided at the time of account registration are collected. This information is essential for age verification, as ckb88 only serves users aged 21 and above.
Contact Information
Email address and mobile number are collected and used for account verification, secure login notifications, and sending transaction-related information.
Financial Information
Records of transactions made via bKash, Nagad, Rocket, or bank transfer are stored to process deposits and withdrawals. Card numbers or PINs are not stored directly.
Technical Information
IP address, browser type, device type, operating system, and logs of your activity on the platform are collected automatically. This helps detect fraudulent activity and supports site improvement.
Gaming Activity
Your bet history, game preferences, bonus usage, and participation in promotional activities are stored. This data is analyzed to ensure responsible gaming.
Cookies & Tracking
Essential cookies are used to improve site functionality and remember your preferences. Analytical cookies help understand user behavior and monitor site performance.
How Your Information Is Used
ckb88 uses collected information only for specific, lawful, and transparent purposes. Each use is described below.
- For creating, verifying, and managing accounts, including age and identity verification.
- For processing deposits, withdrawals, and other financial transactions via bKash, Nagad, Rocket, and bank transfer.
- To ensure the security of your account and prevent unauthorized access.
- For sending important account-related notifications, such as transaction confirmations, password changes, and security alerts.
- To comply with applicable laws and regulations, including anti-money laundering (AML) verification processes.
- For operating responsible gaming programs, which analyze user gaming behavior to help identify risk.
- For technical development of the platform, troubleshooting, and improving the user experience.
- To inform you about relevant promotional information and offers, with your consent.
Sharing Information with Third Parties
ckb88 never sells, rents, or transfers your personal information to unauthorized third parties. However, limited information may be shared with trusted partners to provide specific services.
Payment Processors
Information required to complete transactions via bKash, Nagad, Rocket, and bank transfer services is shared only with those services, under strict security agreements.
Compliance Authorities
To meet applicable legal obligations, such as identity verification and fraud prevention, limited information may be shared with authorized verification bodies.
Technology Partners
Trusted technology providers who assist with site security, analytics, and infrastructure management may access necessary data within the scope of their role.
Important Provision
Disclosing information may be a legal obligation in response to legal proceedings, court orders, or valid requests from government authorities. In such cases, ckb88 will act in accordance with applicable law.
Security Measures for Your Information
ckb88 applies the highest standard of technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
SSL Encryption
All data transmission between you and our servers on the platform is encrypted using SSL (Secure Socket Layer) technology. This ensures that no third party can read your information in transit.
Secure Data Storage
Stored information is kept in encrypted databases. Sensitive financial information such as payment card details is not stored directly; only transaction reference information is retained.
Access Control
Only authorized staff may access user information within the limits necessary for their specific responsibilities. A log of every access is maintained and reviewed regularly.
Fraud Monitoring
Unusual activity is detected through automated systems and human review. If a suspicious login or transaction is identified, you will be notified immediately.
Your Responsibilities
You also have certain responsibilities to keep your account secure. Never share your password with anyone, use a strong and unique password, and notify our support team immediately if you notice any unauthorized activity on your account.
Cookie Policy
ckb88 uses cookies on its website — small files stored in your browser. These improve site functionality and make your user experience smoother.
Essential Cookies
These are necessary for the site to function properly. They maintain login sessions, ensure security, and keep core functionality active. These cookies cannot be disabled.
Analytical Cookies
These help understand how users interact with the site. This information is collected anonymously and used only for site improvement.
Preference Cookies
These store your language preferences, layout settings, and other personalization information so you have a consistent experience on each visit.
Managing Cookies
You can control cookies through your browser settings. Keep in mind that disabling essential cookies may cause some core features of ckb88 to not work properly. Continuing to use the site is taken as your consent to our use of cookies.
Data Retention Period
ckb88 does not retain your personal information longer than necessary. The retention period depends on the type of information and legal requirements.
- Active account data: All applicable information is retained for as long as the account remains active.
- Closed account data: Even after an account is closed, certain information (such as transaction records) must be retained for a set period to meet legal and regulatory obligations.
- Legal claim data: If any legal dispute or investigation is ongoing, relevant information will be retained until that process is complete.
- Marketing data: If you withdraw your consent, information used for marketing communications will be deleted within a reasonable time.
- Inactive accounts: For accounts that have been inactive for an extended period, you will be notified in advance regarding the retention of your data.
Your Data Rights
As a ckb88 user, you have certain rights over your personal information, all of which we fully support.
Right of Access
You may request a copy of the information we hold about you at any time.
Right to Rectification
You have the right to request a correction if the information we hold about you is inaccurate or incomplete.
Right to Erasure
In certain circumstances, and subject to legal obligations, you have the right to request that your information be deleted.
Right to Restrict Processing
In certain cases you may request that processing of your information be restricted, though this may affect access to some services.
Right to Object
You have the right to object to marketing communications or certain types of data processing.
Right to Portability
You have the right to request your information in a structured, commonly used format.
How to Exercise Your Rights
To exercise any of the above rights, please contact our support team. After verifying your identity, your request will be processed within a reasonable time. Some requests may not be fully fulfillable for legal reasons, in which case you will be informed of the reason.
Protection of Minors
21+ Age Limit
ckb88 strictly refrains from providing services to anyone under the age of 21. We never intentionally collect personal information from minors.
Age verification is mandatory during the account registration process. If we become aware that a minor has created an account, that account and all associated information will be immediately closed and deleted.
If you believe a minor is using our platform, please notify our support team.
Policy Changes and Updates
How Changes Are Made
ckb88 may review and update this privacy policy from time to time. Changes may be driven by legal requirements, the addition of new services to the platform, or the need for security improvements.
For significant changes, we will send a notification to your registered email address or directly on the platform. The date the updated policy takes effect will be shown on this page as the last updated date.
Continuing to use the platform after changes have been made will be taken as your consent to the updated policy. We therefore recommend visiting this page regularly.
Privacy Contact Information
Contact Us
For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team. Our team provides assistance in Bengali and English, 24/7.
Your privacy is our priority
Play at ckb88 and stay safe in an SSL-protected environment. Our support team is always ready to help with any questions.
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